GDPR Information

velvet-atoll is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

velvet-atoll is the data controller for personal data collected through this website and in connection with our services. This means we determine the purposes and means of processing your personal data.

Contact details:
velvet-atoll
14 Deansgate Square
Manchester, M15 4TQ
United Kingdom
Email: [email protected]

Your Rights Under GDPR

Under data protection legislation, you have the following rights:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any personal data that is inaccurate or incomplete. We will respond to such requests within one month.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit this data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests, including direct marketing.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month. In complex cases, we may extend this period by two months, in which case we will notify you.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have provided explicit consent for specific processing activities
• Contract: Where processing is necessary to perform our contract with you or take pre-contractual steps at your request
• Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights and interests
• Legal Obligation: Where processing is required to comply with applicable laws

Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimisation
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption of personal data where appropriate, regular testing of security measures, and procedures for dealing with personal data breaches.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Last updated: August 2024